About us
WHY RELIABILITY SOLUTIONS?
OUR MISSION
We will assist clients in achieving Profitable Results® through excellence in Reliable Manufacturing®.
We will work directly with our clients to optimize product quality/quantity, improve asset availability, reduce overall maintenance costs, conserve energy consumption, and improve safety performance.
We accomplish this with excellence in “Performance Training”, on site advising and inspection services.
HOW WE HELP
Our training implementation Roadmap contains the strategic knowledge, principles and essential skills needed so that management, craftsmen, operators, engineers, and technicians can transition performance to an improvement-based, results driven Reliable Manufacturing® culture.
WHAT WE DO
Reliability Solutions isn’t just a training company. We introduce behavior change, enhanced skills and knowledge, implementation and sustainability, and multiple steps towards a more focused change in reliability.
WHO WE ARE
Reliability Solutions is the global leader in Hands-On Hard Skills Training. Our instructors bring over 480 years of hands-on field experience in implementing our trademarked Reliable Manufacturing® training process.
OUR VALUES
We will act with integrity and honesty in all that we do.
We research, develop, deliver and continuously improve our “Best-In-Class” value added products so that our clients are completely delighted.
We accomplish this work with high performance work teams who are specialists in their field of endeavors.
We will always demonstrate respect for others in all that we do.
We still believe that a handshake is our word.
We will always use excellent business principles to grow our company.
We strive to ensure that we are a great company to work with and to work for.
INTEGRITY IN TRAINING
We do this work with honesty, humility, and in a spirit of improvement which causes us to move forward.
We come from and work on the manufacturing floor.
We know where we can and cannot make a difference.
We create processes and courses that matter, with practical applications, meaningful in-class demonstrations, and measurable performance returns results.
We listen to and work with our clients to “tune” our training offerings and this binds us together.

HOW WE STARTED
Reliability Solutions was founded in 2003 by Ian McKinnon and Tim Dortch to efficiently and effectively train America’s current and next generation of industry workers the old fashioned “Hands-On” way. This well respected industry duo combined their vast industry experience to develop, design and create unique, practical & dynamic real-world demonstrators that roll right into industry and the classrooms of America.
Reliability Solutions Leadership
Our Services Get Substantial Results
The application of the essential skills learned in our hands-on hard-skills training are directly connected to the results our clients seek. Specifically, the curriculum is tuned to empower the industrial workforce to identify, manage and perform the vital improvement work necessary to transform “high-risk-of-failure” machines to a fleet of “precise-state” reliable machines that operate as intended. Our clients can attest to the results our maintenance reliability training provides. See what kind of results our renowned clients have witnessed:
Reduction in Yearly Hours Lost
In a single year, production losses due to assembly errors during repairs/outage start-up went from 240 hours lost time per year down to 60 hours per year. This was worth $1.8 million dollars. Machine speed increased from 2600 ft/min to 2750 ft/min as a result of precision balancing.
Reduction in Yearly Maintenance Costs
Plant maintenance costs were reduced by more than 30% in just two years. Lubrication costs were reduced by 7% in a single year. After two years of application bearing failures were reduced by more than 40%.
Reduction in Yearly Energy Costs
After two years of applying improvements using our Reliable Manufacturing Principles, this facility’s energy costs fell by 5.7%. For 287 machines placed in this precision state, a return of $431,000 was measured for this corporation.
Reduction in Overall Site Vibration
From February 2014 to April 2015 this site planned, scheduled and performed Precision Maintenance® on bad actors (machines operating but at risk of failure; > .25 IPS). 60 machines were placed in precise state (0.075 IPS) and 40 machines greatly improved. Out of 563 critical and essential machines these 100 reliable machines have reduced their overall site vibration by 10% and are directly impacting reduced downtime and increasing profitable results®. This site is on the journey to Reliable Manufacturing®.
Meet Our Dedicated and Experienced Reliability Solutions Team
We are always looking for skilled individuals to help educate the Workforce of Tomorrow in Reliability Manufacturing®.
Alliances and Affiliates
Reliability and Maintainability Implementation Certification(RMIC)
Continue to develop your Professional career at the University of Tennessee with one of the few programs of its kind in the nation. This program provides the basic foundation of R&M knowledge and offers the flexibility to include the specific training that you need. The RMC has designed the program for working professionals and gives the most Hands-on and practical maintenance and reliability education.
Your Reliability Instructors
Start Your Journey With Reliability Solutions Training
We personally invite you to join us as a partner in our quest and we look forward to hearing from you soon.
THE FOUR PILLARS OF RELIABILITY
Our courses are assembled in four major pillars, and the essential skills courses within each pillar are expertly formulated to teach a cross-section of roles including leadership, maintenance and operations while following RS strict training guidelines.
PROVIDING HANDS-ON RELIABILITY TRAINING SINCE 2003
Headquartered near Pensacola Florida, Reliability Solutions LP has been in operation since 2003. Reliability Solutions, provides hands-on hard skills training to meet all Reliable Manufacturing® needs of our partner organizations. Personnel are trained utilizing a standardized curriculum. Principles, strategies, tactics and skills taught are integrated within the Reliable Manufacturing® processes, systems, roles and responsibilities.
We take a holistic approach aimed at creating the reliable and predictable plant in all we do.
We also place strategic emphasis on mentoring, coaching, and can physically perform the work we teach in support of our partner organizations. RS offers unique course offerings with statistically correct, field learned and applied “Best-In-Class” experiences. Added to these experiences are the real dynamic working demonstrators and systems that replicate machinery and process errors all within an incremental and sequential skills improvement process. These patented hands-on demonstrators are carefully designed and developed by RS; further making Reliability Solutions unique in the way they conduct their training curriculum.
We create a one-of-a-kind opportunity for immediate post-learning field application.
Real-world applications are brought into the classroom with specially designed activities, and in this manner they positively affect training outcomes, skill set knowledge, reinforce learning retention and significantly alter culture and behaviors. Each offering is reviewed and improved by specialized instructors who passionately promote their field work. Simply stated, there are no other standardized and series of integrated courses of these types, applying essential precision techniques, with measured positive results anywhere else in the world.
COURSES SEQUENCED IN A “BEST PRACTICE” APPROACH
Presenting Reliable Manufacturing® courses this way allows craft and operators to successfully apply each new skill set, observe performance changes in the equipment and then transition to the next course in the series. In this way, site teams can more effectively learn the same curriculum, speak the same “reliability language” and focus achievement of the same common goal; to make significant performance improvements and report results directly related to the training strategy.
RS instructors have many decades of experience in these methods and participate in regimented training, preparation and qualification before they teach their subjects. This performance system follows a unique set of developmental guiding principles for training and delivery.
What Students Get with RS
Students will see the value and the investment that the company is making.
Essential principles and skills training provides the excitement of discovery.
Exercises are real-world and immediately field applicable.
Equipment performance changes are demonstrated and proven in the class.
Personnel will leave the class with the correct experiences.
HOW WE STARTED
Reliability Solutions was founded in 2003 by lan McKinnon and Tim Dortch to efficiently and effectively train America’s current and next generation of industry workers the old fashioned
“Hands-On” way. This well respected industry duo combined their vast industry experience to develop, design and create unique, practical & dynamic real-world demonstrators that roll right into industry and the classrooms of America.
Reliability Solutions Maintenance
We don’t just train Reliability, we also practice what we teach and maintain it. Take a look at our maintenance services today to see how we can help you.
Educating the workforce of Tomorrow
At Reliability Solutions , we prepare “Field-Ready” and subject qualified technicians, operators and leaders to the industrial and manufacturing workforce in an exciting , cost efficient, production effective, and “Field-applied” approach.
RELIABILITY SOLUTIONS TRADEMARKS
Reliable Manufacturing®
Precision Maintenance®
Reliability Solutions, The Masters Of Essential Skills Training®
Reliability Solutions, The Leader Of Reliable Manufacturing®
Precision Maintenance Training Is The Key To Reliable Manufacturing®
Reliability Solutions Profitable Results®
ACCU-PAD®
HOW WE SUCCEED
The combination of our elements of success is explosive and incredibly effective, as is returns lost “student exploration” and “true discovery moments.” These discoveries immediately allow each student to take ownership in their findings… right in the classroom. We have three key elements that contribute to our stellar results.
Our written curriculum rivals the nation’s finest technical college programs, but with a practical, “On-The-Floor” emphasis.
We search extensively, recruit, and train career veteran standouts within American industry to teach each of our many classes.
Who We Partner With
As our concept has grown nationally, our grass roots approach to classroom-based, hands-on, hard skills training has attracted leading industries to our thinking, and the results they have achieved are staggering. So impressive is our commitment and effort of “Hands-On” “Hard-Skills” training that the University of Tennessee’s College of Reliability Engineering has partnered with us to include our courses within their “Reliability Engineering Department”.
Today, with global clientele, our roots, direction and commitment haven’t budged. We are currently in negotiation with various American Technical Colleges to move forward with our unique “Hands-On” “Hard-Skills” training vision.
Our Story and Commitment to Industrial Reliability
At Reliability Solutions, we assist America to return jobs in returning “Field-Ready” and subject qualified technicians, operators and leaders to the industrial and manufacturing workforce in an exciting, cost efficient, production effective, energy conservative “Field-Applied” approach.